Frequently Asked Questions
Can you personalise an order to send as a gift?
Of course! Please contact us and we can pop in a hand-made card with a personalised message for a small additional fee.
What types of products are used?
Lil Jewellery uses a range of products depending on the style of the individual pieces of jewellery. Commonly used man-made products include crystals, beads, threads, sequins and resin shapes. Commonly used natural products include seeds and wood, and metals such as sterling silver.
Can I change my order after I’ve placed it?
We attempt to accommodate changes prior to an order being posted. However we are not able to change or cancel an order after it has been posted. If you would like to change an order please contact us as soon as possible, as most orders are sent the next working day.
How do I keep my jewellery clean?
Protect your jewellery by storing pieces separately so that metals, stones and beads don’t scratch each other. Please don’t let your jewellery come into contact with harsh products such as cleaners, and take care when using perfume, creams and sprays.
Sterling silver is likely to tarnish with time and wearing, especially in environments of high humidity like Singapore. To restore the original shine we recommend you gently use a soft silver polishing cloth.